Privacy policy

1. General Provisions The administrator (controller) of personal data collected through the clubharbour.com online store is Harbour Weronika Kosycarz, ul. Cmentarna 29/3, 85-184 Bydgoszcz, Poland, NIP (Tax ID): 9532813961. Customer personal data is processed in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR). The Administrator takes special care to protect the interests of the data subjects.

2. Basis and Purpose of Data Processing Personal data is processed for the following purposes:

  • Order Fulfillment – processing necessary for the performance of a sales contract (including shipping).

  • Voucher Service – providing services related to purchased electronic gift cards.

  • Customer Service and Contact – responding to inquiries sent via email (contact@clubharbour.com) or by phone.

  • Tax and Accounting Obligations – issuing invoices and maintaining financial documentation in accordance with regulations.

  • Claims Handling – establishing, pursuing, or defending against potential claims.

3. Data Retention Period Personal data will be stored for the period necessary to fulfill the order, and thereafter:

  • For the period required by law (e.g., accounting records – 5 years).

  • Until the expiration of the limitation period for potential claims arising from the contract.

  • In the case of email contact – for the time necessary to complete the correspondence.

4. Data Recipients Data may be transferred to trusted cooperating entities for the proper provision of services:

  • Online Payment Providers – for processing order payments:

    • PayPro SA (Przelewy24) based in Poznań, Poland.

    • Shopify Payments (Stripe Technology Europe, Ltd.).

  • Courier and Logistics Companies – for delivery of the shipment.

  • IT and Hosting Service Providers – ensuring the operation of the Shopify platform.

  • Accounting Firms – regarding bookkeeping services.

5. Customer Rights Every data subject has the right to:

  • Access their data and receive a copy thereof.

  • Rectify (correct) their data.

  • Delete data ("the right to be forgotten").

  • Restrict processing.

  • Data portability.

  • Object to processing.

  • File a complaint with the President of the Personal Data Protection Office (PUODO).

6. Cookies The store uses cookies for the following purposes:

  • Functional – maintaining the session and remembering the cart.

  • Statistical – analyzing site traffic.

  • Marketing – tailoring content to preferences. The Customer can change cookie settings in their web browser.

7. Final Provisions The Administrator reserves the right to update this Policy in the event of changes in legal regulations. In matters not covered by this Policy, the provisions of the GDPR and Polish law shall apply.